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Resource

Area

Developmental Courses

Enhance your skills and knowledge - many of the courses listed on the sites below are free!

Videos and articles

Resources to support your professional development

MindTools - resources on leadership, management, problem-solving, prioritising skills, decision-making and more. Download the MindTools App and find free resources.  There is also a MindTools YouTube channel.

Building Self-Esteem/Confidence 

How to Fail Elizabeth Day - podcasts

Book suggestion:

The Seven Habits of Highly Effective People by Stephen Covey

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Leadership and Management Development

Resources to stimulate thinking

Simon Sinek

Lencioni's Five Dysfunctions of a Team

Customer Service - Richard Branson

Emotional Intelligence

HBR Ideacasts featuring leaders and managers

Chartered Institute of Management

Book suggestions:

Coaching for Performance by Sir John Whitmore

Time to Think by Nancy Kline

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